TERMS & CONDITIONS

  • "RAYMOND INTERNATIONAL FZE maintains the http://www.raymondeducation.com Website ("Site")."
  • "United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E."
  • "Visa or MasterCard debit and credit cards in AED will be accepted for payment"
  • "We will not trade with or provide any services to OFAC and sanctioned countries"
  • "Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website"
  • "Cardholder must retain a copy of transaction records and Merchant policies and rules"
  • "User is responsible for maintaining the confidentiality of his account"

CANCELLATION POLICY

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.


RETURN AND REFUND POLICY

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or wrong product. Please notify us and return the box in its original packaging. In such instances please ship your products back to us using a registered courier service, we will endeavour to send you another or refund the payment. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

"Refunds will be done only through the Original Mode of Payment"
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